Update to my review:
It finally arrived after 2 months. The lamp is beautiful!
My complaint now is the lack of communication and lack of accurate tracking information. I emailed the company to ask for update on my order and they never responded.
This was a supposed to be a gift for my boyfriend’s birthday. Ordered on August 19th and I never received it. I got a notification that a shipping label was created on Nov 25th and still has not shipped. Super disappointing. Do not recommend this scam.
After nearly 5 months of waiting and no responses to any of my emails, I’m writing this purchase off as a loss. I don’t think I’ll ever get anything. I should have listened to the other reviewers that Shonenlamp is a fake retailer. Oh well. Lesson learned.
I ordered this 3 months ago and it has never arrived. Buyer beware!!!
Scam company, never received product and ordered in early August.
Customer service email DOES NOT EXIST.
Find what you need on Etsy. This place sucks, I’d give zero stars if possible. Only posting this now because I received an email stating they “fulfilled my order” 8 days ago.
Waited 2.5 months so far. Never arrived. Customer service email returns and says "email address doesn't exist". Tracking number says "label created, awaiting item". Website is a scam.
Waited 2.5 months so far. Never arrived. Customer service email returns and says "email address doesn't exist". Website is a scam.
5 months and still in the “Order placed” phase? This website is a funny word for “Scam”
I hate writing bad reports but I never received the product, I’ve been waiting for a month and a week now and it says it should only take 2 to 4 weeks. This is a scam.
Product never sent & never arrived. The support email address does not exist.
After reading some of the reviews on the site, I honestly counted this as a loss. I ordered February 5th and received tracking about a week ago. To my surprise it actually arrived, and looks wonderful! But I had to dock a few stars for the lack of communication, paying for Priority and still waiting over a month, and not receiving the USB adaptor I paid extra for.
However the quality of the lamp itself is very nice, and is larger than I thought. If the company can be a little more transparent about the length of time these take to be made & delivered, and communicated a little better with their customers, I would buy more from them, as they have some lovely lights listed. Just didn’t feel great being left in the dark for weeks.
I did not get my luffy figure I got some random gojo one instead.
Got wrong item after about a month + a week of wait with radio silence after sending messages.
I haven’t received this order very upset because no one have been answering my message
Cool led sign but be prepared to wait over a month with no response from Shonenlamp in regards to tracking
We purchased a wall light on 12/18 and paid extra for "priority processing"... still have not received it as of 1/8. Shipping is under 200 total miles from the warehouse to our house 🤔
I have not yet received this item but was sent an email asking to review it and am extremely unhappy with the delay. I paid for the rush delivery, yet it has been more than 3 weeks since I placed the order. It is still not even close to reaching me according to the tracking info I was eventually provided. At this point it doesn’t look like I will ever receive the item.
Ordered dual tone and I got the single tone. The seller was not responsive to any messages about shipping information. The only updates I got were when the USPS got it.
